However, we have found the following programs that assist low- and moderate-income persons with free or reduced phones and service. Also, we are aware that not all patrons have access to smart phones and data plans. For example, we are researching the feasibility of adding USB charging ports to our bus fleet. Pierce Transit continues to look for new resources to help make transit more convenient.

Route alerts by subscription: sign up at /Sta圜onnected.Ĭall (from any phone), or text (from a smart phone) your bus stop number to 253.533.7084 for real-time arrival information.Ĭall Customer Service for assistance at 253.581.8000, option 1, then option 1 again.

Transit app: for trip planning and real-time information. Monitors at major boarding hubs, showing real-time arrival information. See how to print a bus schedule and map here. Public website, for complete schedules (to view, download, or print), maps, trip planning, service alerts, and real-time information. The agency now delivers accurate bus information to our riders through multiple channels: Pierce Transit provides free Wi-Fi on buses, and has invested in other technology to help riders access bus information “live,” in real-time. Customers preferring to use paper schedules may print their own from this website- just choose your route, and click “Download Route PDF.” Or, request free printed schedules from our Customer Service department. This change significantly reduced the agency’s use of paper, and eliminated time spent developing and distributing books that became less accurate over the year. This was especially evident when we were forced to change schedules multiple times in response to COVID-19 related effects.

The Routes & Schedules book had become a dated resource it led to bus riders referencing obsolete bus schedules, since schedules changed throughout the year. The current pandemic has reinforced our need to become more resilient to essential rider needs by providing the most current information that is available. In September 2021, Pierce Transit moved away from producing Routes and Schedules books, and transitioned to digital resources.

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